Case Management & AI for Personal Injury Law firms

From intake to settlement, Vikki automates the heavy lifting. It instantly generates LORs, relentlessly tracks medical records, and drafts AI demands—giving your firm the power to handle more cases without burning out your team.

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Used by PI firms across the US
HOW VIKKI WORKS

Intake to close, one system

From the moment a case enters your firm to the day it settles, Vikki acts as an invisible paralegal. It tracks every detail, creates documents instantly, and alerts you to upcoming deadlines — making sure nothing slips through the cracks.

Why Vikki?

Most case management software is just a digital filing cabinet. You still have to do all the manual work to move cases forward. Vikki is fundamentally different. It doesn't just store documents—it reads them, processes them, writes plain-English legal responses, and automatically handles the repetitive administrative work that causes bottlenecks in PI firms.

Automated Document Generation

Flawless automated documents

Stop risking human error by copy-pasting data. Vikki generates LORs, HIPAAs, engagement letters, and settlement statements instantly. Pre-filled with accurate client details, insurance data, and provider information, documents that took 20 minutes are generated in seconds.

What you get:

  • Pre-filled LORs for third-party and first-party carriers
  • Individual and bulk HIPAA generation for all providers
  • Automated settlement and payment instruction letters
  • Quick medical billing reduction requests
AI Demand Drafting

AI-driven demand drafting

Elevate your negotiation leverage with AI that acts as your senior paralegal. Vikki ingests massive medical files, builds exact treatment chronologies, checks local settlement data, and |

What you get:

  • High-accuracy chronologies pulled straight from medical files
  • Local settlement data matching the accident type
  • Clear liability points adapted to the specific incident
  • Strong draft demands ready for final attorney sign-off
Medical Records Tracking

Relentless medical records tracking

Never rely on a sticky note to shadow a records request again. Vikki monitors every outstanding request automatically. It triggers polite follow-ups on Day 7, escalates on Day 35, and ceases immediately when records are received. Nothing is chased manually.

What you get:

  • Automated polite email follow-ups at 7 and 35 days
  • Extensive provider database with exact fax and email routing
  • Hyper-accurate billing and payment tracking
  • A firm-wide dashboard showing records status across your entire pipeline
Email Document Processing

Continuous email document processing

Your team's inbox is no longer a bottleneck. Vikki securely monitors incoming correspondence round-the-clock. Every attachment is read, intelligently classified, and instantly filed directly into the client's dedicated Google Drive workspace. No searching, no manual filing.

What you get:

  • Instant document sorting the second an email arrives
  • Seamless integration with firm-wide Gmail or Outlook setups
  • Immaculately organized Google Drive hierarchy per case
  • Zero-lag, real-time document availability across your team
Case Visibility Dashboard

Unprecedented case visibility

Gain absolute command over your firm's pipeline. Vikki gives you a master view of every case, exposing its exact stage and outstanding items. It proactively flags cases stuck for 14 days, unanswered HIPAAs at 21 days, and critical statute dates approaching within 30 days.

What you get:

  • "State of the union" dashboard for a macro view of open cases
  • Automated, high-priority flags for stalled cases and deadlines
  • Comprehensive, tamper-proof work logs with user attribution
  • Granular stage tracking from initial consultation to final close
Centralized Case Information

A single source of truth

Scattered information slows down your firm. Vikki centralizes client demographics, layered insurance policies, specific adjuster contacts, claim numbers, and billing records into one immediately accessible profile. Always current, always accurate, and instantly available to anyone touching the file.

What you get:

  • Exhaustive insurance tracking (health, first-party, third-party)
  • A self-updating medical provider and contact method repository
  • A firm-wide insurance adjuster database linked to active claims
  • Deep Google Drive integration housing every single case document

Designed for the whole team

For Attorneys

Focus on high-value litigation and strategy. Vikki handles the grunt work, ensuring every case is moving forward and every demand is statistically sound.

For Paralegals

Reclaim hours spent on records tracking and document drafting. Vikki acts as your personal assistant, managing the "shadowing" of HIPAAs and drafting chronologies.

For Case Managers

Get instant visibility into the entire firm's pipeline. No more manual follow-ups or status updates—know exactly what needs attention in seconds.

What firms see with Vikki

90%

Reduction in document time

From 20 minutes to under 2 minutes per drafted document.

2 min

Demand drafting time

Down from an average of 6 hours of manual analysis — a 99% reduction.

1,800+

Hours saved per person, yearly

Over 15,000 hours a year across an eight-person firm.

What those hours are actually worth

Hours saved only matter if they show up on the balance sheet. Priced at what a paralegal actually costs a firm — salary plus benefits — here is what Vikki gives back.

$43.26

True cost per paralegal hour

The national median paralegal wage is $30.24 an hour. Once benefits and payroll costs are included, each working hour actually costs a firm just over $43.

$77,800

Recovered per paralegal, per year

At 1,800 hours returned, Vikki gives back more than the fully-loaded annual cost of the paralegal doing that work — roughly $89,970 a year.

$648,000

Recovered across an 8-person firm

Over 15,000 hours a year, redirected from paper-pushing into billable case work. That is capacity a firm already pays for but never gets to use.

How these are calculated. Paralegal median wages of $30.24/hour and $62,890/year are from the U.S. Bureau of Labor Statistics, Occupational Outlook Handbook (May 2025). The fully-loaded figure applies the BLS Employer Costs for Employee Compensation release (March 2026), in which wages and salaries make up 69.9% of total private-industry employer cost — a multiplier of about 1.43×. Hours saved assume a 40-hour week over 52 weeks and the 90% reduction in document handling time measured at deployed firms. Actual savings vary with caseload, staffing mix, and local pay rates.

Frequently Asked Questions

Does Vikki replace my current Case Management Software?

Vikki is designed to work alongside your existing setup (like Filevine, Litify, or Clio) or can act as your primary source of truth. It excels as a layer of automation on top of your existing digital filing cabinet.

How long does it take to implement?

Most firms are fully deployed in 2-4 weeks. This includes mapping your custom document templates and training your team on the automated workflows.

Is our client data secure?

Absolutely. We use enterprise-grade encryption and strictly adhere to data privacy standards. Your client files are stored in your own dedicated, secure Google Drive workspace.

Can I customize the documents Vikki generates?

Yes. Every document reflects your firm's specific branding, language, and legal standards. We build automation around YOUR proven templates, not generic ones.

Ready to see Vikki in action?

Book a 30-minute demo and we'll show you exactly how Vikki handles intake, documents, medical records tracking, and AI demand drafting for your firm.

Book a Demo